Privacy Policy

Last updated: January 2026

Introduction

Eaze Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Please read this Privacy Policy carefully. By using Eaze Pro, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us when using our application:

Contact Information

Name - Used to identify you within the application
Email Address - Used for account authentication and notifications

Identifiers

User ID - A unique identifier assigned to your account for app functionality

Financial Information

Tip Information - Records of tips associated with orders for business operations

Usage Data

Product Interaction - Information about how you interact with the app, including orders viewed and actions taken

How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our service
To authenticate your account and manage access
To send push notifications about orders and deliveries
To display your assigned orders and schedules
To track and display tip information for your organization
To communicate with you about your account
To improve and optimize our application

Data Linked to Your Identity

The following data is linked to your identity within the application:

Name
Email Address
User ID
Financial Information (Tips)
Usage Data

This data is linked to your account to provide personalized app functionality and is not used for tracking purposes.

Data Sharing and Disclosure

We do not sell your personal information.

Your data may be shared in the following circumstances:

Within Your Organization: Your data is visible to authorized administrators and managers within your catering business for operational purposes
Service Providers: We may share data with third-party service providers who assist in operating our application (hosting, notifications)
Legal Requirements: We may disclose information if required by law or in response to valid legal requests

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encrypted data transmission using HTTPS
Secure password storage with hashing
Access controls limiting data visibility by role
Regular security assessments

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you wish to request deletion of your account, please contact your organization administrator or reach out to us directly.

Your Rights

You have the following rights regarding your personal data:

Access: Request access to your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your account and associated data
Portability: Request a copy of your data in a portable format
Opt-out: Manage notification preferences within the app

To exercise these rights, please contact us at the email address provided below.

Third-Party Services

Our application may use third-party services that collect information:

Push notification services for delivery alerts
Authentication services for secure login

These services have their own privacy policies governing the use of your information.

Children's Privacy

Eaze Pro is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

catering@shawarmamoose.ca