Terms of Service

EazePro is provided by Codepaper Technologies Inc. (“Codepaper,” “EazePro,” “we,” “us,” or “our”), an Ontario corporation located at Unit 20-120 Woodstream Blvd, Vaughan, Ontario L4L 7Z1, Canada. Contact us at info@codepaper.com.

By creating an account, accepting an order form, or using EazePro, the organization subscribing to EazePro (“Customer”) agrees to these Terms. The individual accepting confirms that they are at least 18 and authorized to bind the Customer. EazePro is offered for business use, not personal or household use.

EazePro provides tools for customer relationship management, quotes, scheduling, jobs and orders, invoicing, receivables, payments, tips, reporting, team operations, integrations, and related workflows. Features may differ by plan, region, role, or integration.

We may improve or modify the service. We will provide reasonable notice if a material change substantially reduces a paid feature during a current subscription term.

• Customer is responsible for accurate account information, its users, permissions, credentials, and all activity under its workspace.
• Credentials must not be shared. Customer must promptly report suspected unauthorized access.
• Customer is responsible for obtaining lawful authority to upload, use, and communicate with its clients, staff, contractors, and other contacts.

Fees, billing frequency, included features, usage limits, and the initial term appear on the applicable checkout page or order form. Unless stated otherwise, subscriptions renew automatically for successive terms of the same length until cancelled before renewal. Taxes are additional where required.

Customer may cancel through available account controls or by contacting us. Cancellation stops the next renewal; access continues through the prepaid term. Except where required by law or expressly stated in an order form, prepaid fees are non-refundable and we do not provide credits for partial periods, unused features, or unused accounts. We may change future pricing with at least 30 days’ notice.

Customer retains ownership of data it submits to EazePro. Customer grants us a limited right to host, process, transmit, and display that data only to provide, secure, support, and improve the service and to comply with law.

When Customer sends quotes, invoices, reminders, marketing, or other messages through EazePro, Customer is the sender and is responsible for consent, message content, suppression requests, and compliance with anti-spam, privacy, consumer-protection, and telemarketing laws.

Payment processing is provided by third-party processors such as Stripe and is subject to their terms. Unless an order form says otherwise, the Customer—not Codepaper—is the merchant of record and is responsible for pricing, taxes, refunds, disputes, chargebacks, fulfillment, invoices, and client relationships.

Tips collected through a vendor’s payment flow are designated for that vendor. The vendor controls its tip policy, eligibility, allocation, payroll treatment, tax reporting, and distribution to staff. EazePro does not employ the vendor’s personnel and does not guarantee how or when a vendor distributes tips.

Customer may connect third-party services or authorize agents and AI tools. Those services are governed by their own terms. Customer instructs us to exchange the data necessary for enabled functions and remains responsible for reviewing automated output and approving consequential actions. AI output may be incomplete or incorrect and should not be treated as legal, tax, financial, or professional advice.

Customer must not misuse EazePro, violate law or third-party rights, probe or bypass security, introduce harmful code, access another tenant, scrape or overload the service, reverse engineer except where law prohibits restriction, resell the service without permission, or use it to develop a competing model or service.

Codepaper and its licensors own EazePro, its software, designs, documentation, and related intellectual property. Subject to these Terms and payment of fees, we grant Customer a limited, non-exclusive, non-transferable right to use EazePro during its subscription. Feedback may be used without restriction or obligation.

Each party will use reasonable care to protect the other party’s non-public confidential information and use it only for this agreement. We maintain administrative, technical, and organizational safeguards appropriate to the nature of the service. No internet service is completely secure; Customer must use suitable access controls and backups for its own operations.

We may suspend access when reasonably necessary to prevent harm, address unlawful use, respond to a security risk, or collect materially overdue fees. Either party may terminate for a material breach not cured within 30 days after written notice, or immediately if the breach cannot be cured.

After subscription expiry or termination, Customer may request an available export. Active Customer data is scheduled for deletion after 30 days, subject to legal obligations, dispute preservation, fraud prevention, and backup cycles. Residual backup copies may remain protected and unavailable for ordinary use for up to 90 additional days.

To the maximum extent permitted by law, EazePro is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, and error-free output. We do not warrant third-party services, customer collections, business results, or the accuracy of user-entered or AI-generated data.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data. Each party’s total aggregate liability arising from the service will not exceed the fees paid or payable by Customer to Codepaper for EazePro during the 12 months immediately before the event giving rise to liability. These limits do not apply where liability cannot lawfully be limited.

Customer will defend and indemnify Codepaper and its personnel against third-party claims arising from Customer data, Customer’s products or services, unlawful communications, violation of law, or misuse of EazePro, except to the extent caused by Codepaper’s breach of these Terms.

These Terms are governed by the laws of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law rules. The courts located in Ontario have exclusive jurisdiction, and each party submits to those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

These Terms, the Privacy Policy, an applicable order form, and any data-processing terms form the entire agreement. An order form controls only where it expressly conflicts. Customer may not assign the agreement without our consent; we may assign it as part of a reorganization, financing, merger, or sale. If a provision is unenforceable, the rest remains effective. Notices may be sent electronically. Failure to enforce a term is not a waiver.

We may update these Terms. Material changes will be communicated reasonably in advance and apply from their stated effective date. Continued use after that date constitutes acceptance where permitted by law.